Become a Student of Change

As the world becomes more interconnected, events outside your industry and career have an impact on your business, your family and your pocketbook. Whatever your daily routine, it takes place in a larger context of social, technological, political, economic and cultural change. To be successful today, you must understand that world. Without that, you won’t be prepared to innovate; you’ll only be able to react and to avoid.

Many people will tell you it doesn’t matter how well-informed you are. “You can’t do anything about it anyway,” goes the refrain, “so why bother to find out about things?” Here’s a newspaper editorial that sums up this attitude:

“The world is too big for us. Too much going on, too much crime, violence and change. Try as you will, you get behind in the race. It’s an incessant strain to keep pace and still you lose ground. Science empties its discoveries on you so fast that you stagger beneath them in hopeless bewilderment. Everything in business and life is high pressure. Human nature can’t endure much more!”

This newspaper editorial reads as if it were written last week. But it actually appeared more than 178 years ago, on June 16, 1833, in The Atlantic Journal—back in the “good old days!”

How can you avoid becoming a casualty of the “bad new days”? Take the offensive. Instead of “stewing,” start “doing.” Pay attention to the early warning signs of change. Look for changes in your industry, your family life and your region. You cannot innovate if your understanding of change is misinformed, incomplete or outdated.

Success in the new era is heavily dependent upon innovation, creativity and solving problems for which there are no precedents. While new technology is often the driver of economic and social change, the real opportunities are created by individuals who apply technology in new ways. Fred Smith, operating outside of the airline industry, created Federal Express because he saw the trend of speed in delivery of goods and services.

Your success depends on how well you think. You are not paid to collect, sort, store or retrieve information, although you do these things every day. You are paid to interpret that information and create and implement new ideas.

Ask yourself:
•          What can I offer that “they” aren’t offering? Where’s the niche that hasn’t been developed? How can I add value to the service or products I promote?
•          Where is the market inefficiency? What would make this process more convenient? How can I do this less expensively?
•          What would people pay for that isn’t available now? Which consumer groups and Internet communities are the most likely prospects who want what I provide? What trends will change my and their assumptions about the quality of life?

Breakthrough ideas often occur when you are calmly searching for opportunities. They rarely occur when you are anxious and frustrated. Close your eyes and dream!

To My Grown-Up Son (Poem)

My hands were busy through the day;

I didn’t have much time to play
The little games you asked me to.
I didn’t have much time for you.

I’d wash your clothes, I’d sew and cook,
But when you’d bring your picture book
And ask me please to share your fun
I’d say: “A little later, son.”

I’d tuck you in all safe at night
and hear your prayers, turn out the lights,
Then tip toe softly to the door…
I wish I’d stayed a minute more.

For life is short, the years rush past…
A little boy grows up so fast.
No longer is he at your side
His precious secrets to confide.

The picture books are put away,
There are no longer games to play,
No good-night kiss,
No prayers to hear…
That all belongs to yesteryear.

My hands, once busy, now are still,
The days are long and hard to fill,
I wish I could go back and do
The little things you asked me to.

by Alice E. Chase

Military's Love... in sickness (Story)

The passengers on the bus watched sympathetically as the attractive young woman with the white cane made her way carefully up the steps. She paid the driver and, using her hands to feel the location of the seats, walked down the aisle and found the seat he’d told her was empty. Then she settled in, placed her briefcase on her lap and rested her cane against her leg.

It had been a year since Susan, 34, became blind. Due to a medical misdiagnosis she had been rendered sightless, and she was suddenly thrown into a world of darkness, anger, frustration and self-pity. And all she had to cling to was her husband, Mark.

Mark was an Air Force officer and he loved Susan with all his heart. When she first lost her sight, he watched her sink into despair and was determined to help his wife gain the strength and confidence she needed to become independent again.

Finally, Susan felt ready to return to her job, but how would she get there? She used to take the bus, but was now too frightened to get around the city by herself. Mark volunteered to drive her to work each day, even though they worked at opposite ends of the city. At first, this comforted Susan, and fulfilled Mark’s need to protect his sightless wife who was so insecure about performing the slightest task. Soon, however, Mark realized the arrangement wasn’t working. Susan is going to have to start taking the bus again, he admitted to himself. But she was still so fragile, so angry-how would she react?

Just as he predicted, Susan was horrified at the idea of taking the bus again. “I’m blind!,” she responded bitterly. “How am I supposed to know where I am going? I feel like you’re abandoning me.”

Mark’s heart broke to hear these words, but he knew what had to be done. He promised Susan that each morning and evening he would ride the bus with her, for as long as it took, until she got the hang of it. And that is exactly what happened. For two solid weeks, Mark, military uniform and all, accompanied Susan to and from work each day. He taught her how to rely on her other senses, specifically her hearing, to determine where she was and how to adapt her new environment. He helped her befriend the bus drivers who could watch out for her, and save her a seat.

Finally, Susan decided that she was ready to try the trip on her own. Monday morning arrived, and before she left, she threw her arms around Mark, her temporary bus-riding companion, her husband, and her best friend. Her eyes filled with tears of gratitude for his loyalty, his patience, and his love. She said good-bye, and for the first time, they went their separate ways. Monday, Tuesday, Wednesday, Thursday… Each day on her own went perfectly, and Susan had never felt better. She was doing it! She was going to work all by herself.

On Friday morning, Susan took the bus to work as usual. As she was paying the fare to exit the bus, the driver said, “Boy, I sure do envy you.” Susan wasn’t sure if the driver was speaking to her or not. After all, who on earth would ever envy a blind woman who had struggled just to find the courage to live for the past year?

Curious, she asked the driver, “Why do you say that you envy me?” The driver responded, “It must feel good to be taken care of and protected like you are.”

Susan had no idea what the driver was talking about, and again asked, “What do you mean?”

The driver answered, “You know, every morning for the past week, a fine-looking gentleman in a military uniform has been standing across the corner watching you as you get off the bus. He makes sure you cross the street safely and he watches until you enter your office building. Then he blows you a kiss, gives you a little salute and walks away. You are one lucky lady.”

Tears of happiness poured down Susan’s cheeks. For although she couldn’t physically see him, she had always felt Mark’s presence. She was lucky, so lucky, for he had given her a gift more powerful than sight, a gift she didn’t need to see to believe-the gift of love that can bring light where there is darkness.

Author Unknown

A Lesson from the Carrots, Eggs, and Coffee (Story)

A young woman went to her mother and told her about her life and how things were so hard for her. She did not know how she was going to make it and wanted to give up. She was tired of fighting and struggling. It seemed as when one problem was solved, a new one arose.

Her mother took her to the kitchen. She filled three pots with water and placed each on a high fire. Soon the pots came to boil. In the first she placed carrots, in the second she placed eggs, and in the last she placed ground coffee beans.

She let them sit and boil; without saying a word. In about twenty minutes she turned off the burners. She fished the carrots out and placed them in a bowl. She pulled the eggs out and placed them in a bowl. Then she ladled the coffee out and placed it in a bowl. Turning to her daughter, she asked, “Tell me what you see.”

“Carrots, eggs, and coffee,” she replied.

Her mother brought her closer and asked her to feel the carrots. She did and noted that they were soft. The mother then asked the daughter to take an egg and break it. After pulling off the shell, she observed the hard boiled egg. Finally, the mother asked the daughter to sip the coffee. The daughter smiled as she tasted its rich aroma. The daughter then asked, “What does it mean, mother?”

Her mother explained that each of these objects had faced the same adversity: boiling water. Each reacted differently. The carrot went in strong, hard, and unrelenting. However, after being subjected to the boiling water, it softened and became weak.

The egg had been fragile. Its thin outer shell had protected its liquid interior, but after sitting through the boiling water, its inside became hardened.

However, the ground coffee beans were unique. After they were in the boiling water, they had changed the water. “Which are you?” she asked her daughter.

When adversity knocks on your door, how do you respond? Are you a carrot, an egg, or a coffee bean?

Think of this: Which am I?

Am I the carrot that seems strong, but with pain and adversity do I wilt and become soft and lose my strength?

Am I the egg that starts with a malleable heart, but changes with the heat? Did I have a fluid spirit, but after a death, a breakup, a financial hardship or some other trial, have I become hardened and stiff? Does my shell look the same, but on the inside am I bitter and tough with a stiff spirit and hardened heart?

Or am I like the coffee bean? The bean actually changes the hot water, the very circumstance that brings the pain. When the water gets hot, it releases the fragrance and flavor.

If you are like the bean, when things are at their worst, you get better and change the situation around you. When the hour is the darkest and trials are their greatest do you elevate yourself to another level?

How do you handle adversity?
Are you a carrot, an egg or a coffee bean?

The $100 Question! (Story)

It's the little things in life that count the most.

SON: "Daddy, may I ask you a question?"
DAD: "Yeah sure, what is it?"
SON: "Daddy, how much do you make an hour?"
DAD: "That's none of your business. Why do you ask such a thing?"
SON: "I just want to know. Please tell me, how much do you make an hour?"
DAD: "If you must know, I make $100 an hour."
SON: "Oh! (With his head down).
SON: "Daddy, may I please borrow $50?"
The father was furious.
DAD: "If the only reason you asked that is so you can borrow some money to buy a silly toy or some other nonsense, then you march yourself straight to your room and go to bed. Think about why you are being so selfish. I work hard everyday for such this childish behavior."

The little boy quietly went to his room and shut the door.
The man sat down and started to get even angrier about the little boy's questions. How dare he ask such questions only to get some money?
After about an hour or so, the man had calmed down, and started to think:
Maybe there was something he really needed to buy with that $ 50 and he really didn't ask for money very often. The man went to the door of the little boy's room and opened the door.

DAD: "Are you asleep, son?"

SON: "No daddy, I'm awake".
DAD: "I've been thinking, maybe I was too hard on you earlier. It's been a long day and I took out my aggravation on you. Here's the $50 you asked for."

The little boy sat straight up, smiling.
SON: "Oh, thank you daddy!"
Then, reaching under his pillow he pulled out some crumpled up bills. The man saw that the boy already had money, started to get angry again. The little boy slowly counted out his money, and then looked up at his father.

DAD: "Why do you want more money if you already have some?"

SON: "Because I didn't have enough, but now I do.

"Daddy, I have $100 now. Can I buy an hour of your time? Please come home early tomorrow. I would like to have dinner with you."
The father was crushed. He put his arms around his little son, and he begged for his forgiveness. It's just a short reminder to all of you working so hard in life. We should not let time slip through our fingers without having spent some time with those who really matter to us, those close to our hearts. Do remember to share that $100 worth of your time with someone you love? If we die tomorrow, the company that we are working for could easily replace us in a matter of days. But the family and friends we leave behind will feel the loss for the rest of their lives. And come to think of it, we pour ourselves more into work than to our family.

Some things are more important!

What Goes Around Comes Around (Story)

One day a man saw an old lady, stranded on the side of the road, but even in the dim light of day, he could see she needed help. So he pulled up in front of her Mercedes and got out. His Pontiac was still sputtering when he approached her.

Even with the smile on his face, she was worried. No one had stopped to help for the last hour or so. Was he going to hurt her? He didn’t look safe; he looked poor and hungry. He could see that she was frightened, standing out there in the cold. He knew how she felt. It was those chills which only fear can put in you. He said, “I’m here to help you, ma’am. Why don’t you wait in the car where it’s warm? By the way, my name is Bryan Anderson.”

Well, all she had was a flat tire, but for an old lady, that was bad enough. Bryan crawled under the car looking for a place to put the jack, skinning his knuckles a time or two. Soon he was able to change the tire. But he had to get dirty and his hands hurt.
As he was tightening up the lug nuts, she rolled down the window and began to talk to him. She told him that she was from St. Louis and was only just passing through. She couldn’t thank him enough for coming to her aid.

Bryan just smiled as he closed her trunk. The lady asked how much she owed him. Any amount would have been all right with her. She already imagined all the awful things that could have happened had he not stopped. Bryan never thought twice about being paid. This was not a job to him. This was helping someone in need, and God knows there were plenty, who had given him a hand in the past. He had lived his whole life that way, and it never occurred to him to act any other way.
He told her that if she really wanted to pay him back, the next time she saw someone who needed help, she could give that person the assistance they needed, and Bryan added, “And think of me.”
He waited until she started her car and drove off. It had been a cold and depressing day, but he felt good as he headed for home, disappearing into the twilight.

A few miles down the road the lady saw a small cafe. She went in to grab a bite to eat, and take the chill off before she made the last leg of her trip home. It was a dingy looking restaurant. Outside were two old gas pumps. The whole scene was unfamiliar to her. The waitress came over and brought a clean towel to wipe her wet hair. She had a sweet smile, one that even being on her feet for the whole day couldn’t erase. The lady noticed the waitress was nearly eight months pregnant, but she never let the strain and aches change her attitude. The old lady wondered how someone who had so little could be so giving to a stranger. Then she remembered Bryan.

After the lady finished her meal, she paid with a hundred dollar bill. The waitress quickly went to get change for her hundred dollar bill, but the old lady had slipped right out the door. She was gone by the time the waitress came back. The waitress wondered where the lady could be. Then she noticed something written on the napkin.

There were tears in her eyes when she read what the lady wrote: “You don’t owe me anything. I have been there too. Somebody once helped me out, the way I’m helping you. If you really want to pay me back, here is what you do: Do not let this chain of love end with you.”
Under the napkin were four more $100 bills.

Well, there were tables to clear, sugar bowls to fill, and people to serve, but the waitress made it through another day. That night when she got home from work and climbed into bed, she was thinking about the money and what the lady had written. How could the lady have known how much she and her husband needed it? With the baby due next month, it was going to be hard….
She knew how worried her husband was, and as he lay sleeping next to her, she gave him a soft kiss and whispered soft and low, “Everything’s going to be all right. I love you, Bryan Anderson.”

There is an old saying “What goes around comes around.”

Author: Unknown